Accessibility in Collingwood
The Accessibility for Ontarians with Disabilities Act (AODA) was established in 2005 and is now law in Ontario. The purpose of the AODA is to assist businesses and organizations throughout Ontario in reducing barriers to become more accessible to people with disabilities. The goal of the Act is to make the Province of Ontario completely accessible by 2025.The Act is comprised of five laws known as standards which work together to reduce barriers found in daily life. The five accessibility standards provide requirements about how to make the following elements accessible:
1. Customer Service
2. Information and Communication
5. Design of Public Spaces
The last four standards are all part of the Integrated Accessibility Standards Regulation.
In addition, the accessibility requirements under the Ontario Building Code were revised in December 2013 and came into effect January 1, 2015. http://www.mah.gov.on.ca/Page10546.aspx
The Town of Collingwood is committed to providing persons with disabilities consistent opportunity and access to all Town goods, services and facilities while ensuring that policies, procedures and practices are provided in a timely manner that address integration, independence, dignity and equal opportunity.
To meet this commitment, we need your help. Please complete an accessibility barrier complaint form or a feedback form to let us know if any of our Town services or facilities are not accessible. You can also use the feedback form to let us know when we are doing a good job accommodating people with disabilities.
Who Needs to Comply?
To learn more about the AODA and compliance requirements for your organization or business, please visit the Ministry of Economic Development, Employment and Infrastructure website for more information:www.mcss.gov.on.ca/en/mcss/programs/accessibility/
AODA Training: Suppliers of Goods and Services for the Town of Collingwood
The AODA requires that contractors, vendors and any other parties or individuals who provide goods, services or facilities on behalf of the Town of Collingwood must ensure their employees are trained on the AODA standards.
Additional training resources are available by visiting:
www.accessforward.ca - Free training videos and resources on the Integrated Accessibility Standards Regulation which includes general requirements as well as information and communication, employment, transportation and design of public spaces standards.
www.mcss.gov.on.ca/en/serve-ability/ - Access a free Accessible Customer Service Regulation training video.
www.ohrc.on.ca/en/learning/working-together-code-and-aoda Free video on how the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act work together.
Once your employees have completed the required training they must complete and sign the Validation of Understanding form and submit to the Town of Collingwood’s Clerk Department.
Accessible Formats and Communication Supports
If you require an accessible format or communication support, please contact the Clerks Department at 705-445-1030 or by email at firstname.lastname@example.org. The Town of Collingwood’s documents are available in alternate formats upon request. Please feel free to contact us to discuss how best we can meet your needs.
Clerk’s Department/Attention Accessibility Coordinator
Town of Collingwood
P.O. Box 157
97 Hurontario Street
T. 705-445-1030 E. email@example.com
The Town of Collingwood – Becoming more accessible!
Service Hours: 7 Days a week: 8:00 a.m. – midnight
For additional information please contact Kris Wiszniak at 705-445-1292.
Accessibility Advisory Committee
The Accessibility Advisory Committee's role is to advise and assist staff and Council regarding the removal of barriers which exist within municipal services, practices and programs.
For more information on the committee, please visit the Accessibility Advisory Committee page.
Accessing the Library
For more information about accessibility features at the Collingwood Public Library, please visit their website: Accessibility at the Collingwood Public Library